Remote IT Management Services
PC Remote Control
Network Policy Management
Backup and Disaster Recovery
Software Deployment and Updates
Automated Monthly Report
Remote IT Management Services
Remote Only IT Support Services Plan
When things go wrong, you want someone to be there for you.
With Remote Managed Services from A10CyberWorks, technical support is never more than a phone call or mouse click away, 8 hours a day, five days a week: M-F
A10CyberWorks’ experienced technical staff provides tier 2 and tier 3 support right when you need it. Our managed services cover a wide range of IT solutions, ranging from personal desktop and software issues to network monitoring. Our service level agreements (SLAs) ensure that your IT infrastructure meets high levels of performance, reliability and availability every day.
Firmware/software patches and fixes
Network monitoring with real-time alerts
Virus/malware attacks
Data loss and disaster recovery support
Data synchronization, backup and archiving
Scheduled maintenance
Storage management
And much more
Sign Up & Schedule Your FREE Security Check Up
Onsite support and maintenance is available but not a part of this package.
Onsite events are charged separately and scheduled in 2hr blocks as needed.
per month$1,188
per year$300
just once$300
just once$300
just once
Remote IT Services with 1hr/month Onsite Maintenance
Do you come to work in the morning to find some kind of problem with your network? It may be just little things at first. The computer is too slow, downloads are taking forever, Google doesn’t look right, pop-up ads are appearing on your desktop, can’t open email attachments, your printer won’t print . . . you probably have others. What are these annoying problems telling you? How long before these small inconveniences become a day of downtime and lost productivity for your business. What will it cost you? Can you afford to let it continue?
Down-time is expensive, demoralizing to employees, and upsetting to your customers and clients. Being proactive allows you to have the peace of mind that potential problems never become problems. Issues will be discovered and addressed early, before disrupting your daily business operations and hurting your bottom line. Deploying a remote network monitoring solution can keep your business running efficiently, securely, and cost effectively – without disruptions – around the clock.
A10CyberWorks Remote Managed Information Technology (IT) Services plan is a complete remote services and support solution that cover small businesses in San Antonio and surrounding business communities. These services dramatically simplify the delivery of monitoring, maintenance, issue resolution and business continuity services.
Sign up for this specialized package that covers remote services and management for up to 10 workstations, 2 servers and associated network equipment and connectivity and basic troubleshooting. One hour of onsite maintenance and support services each month is covered by this plan. Other onsite events are charged separately and scheduled in 2hr blocks as needed.
per year$300
just once$300
just once$300
just once
We are here to help
A10CyberWorks Managed Services provides network monitoring to ensure that your network infrastructure is operating properly. This continuous monitoring identifies any issues BEFORE they begin impacting user productivity.
Automated event log monitoring
Alert on hardware and software changes
Know if disk space is running low
Monitor computer online/offline status
Know if a server goes down
Got questions? We've got answers.
1. Are core WordPress updates overed?
A living, breathing developer will update your core WordPress installation, plugins and themes. We will make sure you’re backed up before updating and offer full support if there are any compatibility issues.
2. Will my website be recovered from backup?
Have peace of mind knowing there are regular backups of your site’s content is always replaceable. Backups can be emailed to you or downloaded off-site location for safe-keeping.
3. What kind of site updates are covered?
With your WP maintenance service, you receive developer support A10CyberWorks’ team for site tweaks, modifications and more for $59 per month in our Advanced plan. That’s half our normal rate for 1 hour of tweaks!
4. What about services not covered?
Since we’re already working with you, we offer a discounted retainer rate on additional website maintenance and support services with our team of WordPress Developers at A10CyberWorks.